Spotted

Support

Questions, a wrong identification, a bug, or something else? Send us a message and we'll get back to you.

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Common questions

How do I cancel Spotted Pro?
Open the Settings app on your iPhone, tap your name, then Subscriptions, then Spotted. Cancel at least 24 hours before the renewal date.

I bought Pro but don't have it.
In Spotted, open Settings and tap Restore purchases, signed in with the same Apple ID you bought it with.

The app got an ID wrong.
On the result screen, tap "Not a …?" and pick the right species. Other spotters can also verify finds.

How do I delete my account?
In Spotted, open Settings and tap Delete account. Your account, finds and photos are deleted for good.